After Sales Support

Ensure a seamless after-sales process for you and your customer.

We support you in:

  • Compliance with Brazilian law and customs regulations and standards.
  • Efficient delivery of products and better customer experience.
  • Collecting payment.

Be compliant and ensure a great customer experience.

If you don’t know the Brazilian custom regime and procedures, your products will get delayed, held back, and fined.

This can happen for various reasons, but even minor mistakes in documentation, inaccurate information, and/or lack of paperwork can prevent your products from arriving, increase costs and ultimately give you an unsatisfied customer.

Local Customs requirements

Get support in handling shipping documents and ensure everything is compliant with customs standards.

Import/export assistance

Let us monitor delivery, ensuring products are delivered to the correct place, on the right date, and under the correct conditions.

Payments

Ensure payment with support from M&O. We monitor payments and help you receive your money. And we intermediate collection of outstanding payments, if necessary.

Contact us

For more information about how we can help you ensure a seamless after-sales process, please contact us at brazil@mopartners.global.

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