Incident Investigation Overview
Incident investigation is a vital process for understanding and preventing incidents. Both large and small incidents can cause untold and often irrecoverable damage to individual lives, equipment, organisational safety culture, company reputation and profit.
Global companies carry out incident investigation to ensure that all levels of incidents – from slips trips and falls to major incidents – are investigated in a structured and standardised way. This is done in order to establish the causes of incidents, and to take the necessary preventative steps to stop the same or similar incidents from recurring.
By using a proven, robust and structured investigation system such as the Kelvin TOP-SET process, investigations are not only planned, managed and completed in a timely fashion, but produce recommendations and reports that are consistent and of a high quality. This is essential for the sustained improvement of corporate memory and of internal working practices.
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